Toplicht GmbH
Notkestr. 97
22607 Hamburg
Germany
Tel.: +49 (0)40-8890100
Fax: +49 (0)40-88901011
E-Mail: toplicht@toplicht.de
Managing Director: Gesa Thönnessen
For all offers, orders, and deliveries by TOPLICHT GmbH, the legal provisions apply unless otherwise regulated in the following General Terms and Conditions (T&C).
2.1 The presentation of products on our websites, in the print catalogue, and brochures does not constitute a legally binding offer, but an invitation to place an order (an offer) based on a non-binding (online) catalogue of the product range. All offers are subject to change with regard to technical modifications as well as other changes, such as in the shape, colour, and/or weight of the product.
2.2 The minimum order value is EUR 25.00 (including statutory VAT), except for shipments containing pyrotechnic signaling devices, for which the minimum order value is EUR 150.00.
2.3 After entering your personal data and clicking the "Buy" button in the final step of the ordering process, you submit a binding order (offer to conclude a contract) for the goods/services contained in the shopping cart. Upon receipt of the order, you will receive an acknowledgement of receipt from us via email, which does not yet constitute acceptance of the contract. We can accept your order by sending an order confirmation via email, fax, telephone, or by delivering the goods within 10-14 days.
3.1 The stated sales prices are total prices in Euro and include the statutory value-added tax (VAT).
3.2 Unless otherwise agreed, the customer shall incur additional costs for shipping (postage or freight), cash-on-delivery charges, or export documentation, which can be found in the shipping cost list. These costs are specified in advance during the ordering process. There are no separate packaging costs.
3.3 International deliveries are made without charging VAT to customers outside the EC and within the EC to purchasers with a valid VAT identification number.
4.1 Payment for goods and shipping is made via direct debit, credit card, cash on delivery, invoice, or advance payment. We reserve the right to exclude certain payment methods in individual cases.
4.2 In the case of advance payment, the delivery period begins upon receipt of payment. For deliveries on account, payment is due within 14 days of the invoice date unless otherwise agreed. If the payment deadline is exceeded, we charge dunning fees and standard bank interest. For payment via direct debit, we grant a 2% discount (Skonto).
4.3 Delivery is made by parcel service or, in the case of bulky or overweight shipments, by a forwarding agent. Other forms of shipment are possible at the customer's request but require prior coordination.
If you have questions about our products or wish to make a complaint, please contact TOPLICHT GmbH at the address provided in the legal notice. You can also send inquiries and complaints to us by telephone or email; these will be processed immediately.
The right of return is regulated in the cancellation policy.
We deliver only on the basis of the following retention of title.
7.1 For sales to non-commercial customers, simple retention of title applies: The sold goods remain our property until the purchase price, including all ancillary claims, has been paid in full. Until full payment has been made, the buyer undertakes not to dispose of the goods by sale, rental, pledging, lending, or in any other way. As long as we are still the owner of the goods, the customer must inform us immediately if third parties assert rights of any kind to the goods.
7.2 For sales to commercial customers, extended retention of title with a processing clause also applies: The buyer is authorised to resell the reserved goods delivered by us in the ordinary course of business. All resulting claims against third parties are assigned to us in advance by the buyer in the amount of the respective total invoice value including VAT. Notwithstanding these claims, the buyer remains entitled to collect these claims. Any processing, mixing, or transformation of our goods by the buyer is always carried out in our name and on our behalf, without any further obligations arising for us. In the case of processing with other goods not belonging to us, we are entitled to co-ownership of the new item in the ratio of the invoice value of our reserved goods to the purchase price of the other processed goods (at the time of processing).
Statutory warranty rights apply to all goods in our shop. The warranty and guarantee conditions are based on the legal provisions, unless otherwise regulated below.
8.1 The warranty is excluded for defects resulting from faulty (third-party) assembly, incorrect operation of the goods or their accessories, or wear and tear due to overstressing.
8.2 Guarantee Conditions: In case of doubt, the mere presentation of items on the website is to be regarded as a mere description of performance and in no way as a guarantee for the quality or durability of the goods. TOPLICHT GmbH's own guarantees must be explicitly designated as such in writing. Guarantee declarations of third parties, in particular manufacturer guarantees, remain unaffected by this.
The law of the Federal Republic of Germany applies.
For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.
Insofar as the customer is an entrepreneur, a legal entity under public law, or a special fund under public law, the place of performance for all obligations arising from the contractual relationship, including any warranty claims, and the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of Toplicht GmbH in 22607 Hamburg, Germany.
Toplicht GmbH is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. EU platform for out-of-court dispute resolution: http://ec.europa.eu/consumers/odr/
The automated reading (crawling, scraping, price aggregation, etc.) of our price information with the intent to generate profit is expressly prohibited. Machine-readable usage rights (including for data mining or AI training purposes) are not granted. In the event of violations, we are entitled to assert claims for injunctive relief, block access, and demand damages.